AI receptionist for real estate agents.
Agents spend their best hours in the car and at showings, which is exactly when the phone rings. We build AI receptionists that pick up every call, answer listing questions, qualify buyers and sellers, and book showings or listing appointments straight onto your calendar.
What does an AI receptionist do for a real estate agent?
It answers your business line or listing lines like a trained inside sales assistant. It greets the caller, finds out whether they are buying, selling or renting, answers basic questions about a listing from details you approve, collects contact details and timeline, and books a showing or a call with you. Hot leads get texted to you right away, and every conversation lands in your CRM.
Calls it handles
Listing inquiries
Is it still available, how many bedrooms, what are the HOA fees, can I see it Saturday. The receptionist answers from the listing details you approve and offers showing times.
Showing requests
It checks your calendar and showing rules, books the slot, and texts the buyer a confirmation with the address and any entry notes you want shared.
Seller leads
It asks about the property, the timeline and the reason for selling, then books a listing appointment or a callback with you.
Buyer qualification
It captures price range, target areas, timeline and whether the buyer is pre-approved, so you know who to call first.
Rental questions
For rental listings it answers availability and application basics and routes leasing questions to whoever handles them.
Lender, title and agent calls
Messages from lenders, inspectors, title officers and cooperating agents are taken in full and passed on with context.
How a call goes
- 1
Pick up in seconds. Every call to your number is answered, including the ones that come in during showings, closings and evenings.
- 2
Sort the caller. Buyer, seller, renter, vendor or another agent. Each one gets its own path through the conversation.
- 3
Qualify and answer. Approved listing facts, price range, timeline and financing status, asked the way a good assistant would ask.
- 4
Book or hand off. Showings and listing appointments go on your calendar. Urgent or high-value callers are transferred or texted to you.
- 5
Log it in your CRM. Contact details, a call summary, the transcript and the next step are saved, and the lead gets a follow-up text.
Most agents and teams already run on a CRM like Follow Up Boss, kvCORE or Lofty, take leads from Zillow, Realtor.com and their own IDX site, and keep their schedule in Google or Outlook calendar. We connect the receptionist to those tools through their APIs, calendar sync, webhooks or automation platforms like Zapier where they are available, so new leads land where your team already works. If your brokerage runs on GoHighLevel, we can connect it there too.
- Fair housing comes first
The receptionist never steers callers toward or away from neighborhoods and does not answer questions about who lives in an area. We script those questions to a neutral answer and every call is recorded. Fair housing rules apply to everything said about a home, whoever or whatever is saying it, so your broker should review the script before launch.
- Only approved listing facts
The receptionist quotes details from your listing data and nothing else. Questions it cannot confirm, like whether a seller would take a lower offer, become a message for you.
- Disclosure and text consent
Callers should know they are speaking with a virtual assistant, and follow-up texts need consent. We set up the disclosure line and opt-in language with you.
- Licensed work stays with you
Offers, negotiation, pricing advice and anything contractual go to a licensed agent. The AI books the conversation, it does not have it.
Questions real estate agents ask
Can an AI receptionist answer questions about my listings?
Yes. It answers from the listing details you approve, such as price, beds, baths, HOA fees and showing instructions. Anything outside that information becomes a message for you instead of a guess.
Will it book showings on my calendar?
Yes. It checks your real availability and showing rules, books the time, and texts the buyer a confirmation. You can require approval for certain listings if the seller needs notice.
How does it know which leads are serious?
It asks the questions you would ask: timeline, price range, pre-approval status and whether they are working with another agent. Leads that match your criteria are texted to you right away, and the rest are logged for follow-up.
Does it work with Follow Up Boss or kvCORE?
We connect to the CRM you already use through its API, webhooks or an automation tool where those are available. The goal is that every call shows up as a lead with a summary, in the system your team already lives in.
Is an AI receptionist safe under fair housing rules?
It can be, if it is scripted carefully. We write neutral answers for neighborhood and demographic questions and record every call, but your broker should review the script, since compliance stays with the brokerage.
Guides worth reading
All guidesTell us how your calls work today. We'll show you what a custom AI receptionist would handle, and what it shouldn't.