AI receptionist for chiropractors.
Your front desk juggles check-ins, payments and a ringing phone, and the new patient who calls at 7pm in pain books with whoever answers. We build AI receptionists that answer every call, book new patient visits, move appointments and handle insurance questions within your rules.
What does an AI receptionist do for a chiropractic office?
It answers your office line, books new patient exams into the longer slots you set, reschedules and cancels existing visits, answers questions about insurance, cash pricing and what to expect at the first visit, and captures personal injury intake details if you take those cases. Clinical questions go to the doctor, never to the AI.
Calls it handles
New patient appointments
Collects the reason for the visit, how they found you and insurance basics, then books the new patient slot.
Reschedules and cancellations
Moves visits within your rules and fills the open time from your waitlist if you keep one.
Insurance and pricing
Explains which plans you accept, the cash prices you approve, and what a first visit costs.
Auto accident and personal injury
If you take PI cases, captures the accident date, insurance carrier and attorney contact consistently and routes to your PI coordinator.
Treatment questions
Questions about care plans or symptoms are routed to the doctor. The receptionist does not give treatment advice.
First visit prep
What to wear, what to bring, how long the first visit takes and where to park.
How a call goes
- 1
Answer every call. Before you open, during adjustments and after hours, when many new patients call.
- 2
Identify the caller. New patient, existing patient, attorney or insurance company.
- 3
Book by your rules. New patient exams, follow-ups and re-exams go into the right slot length on the right provider's schedule.
- 4
Send what they need. Intake forms, directions and a confirmation are texted to the patient.
- 5
Log it securely. Summaries and recordings are stored with the access controls your practice requires.
Chiropractic offices commonly use Jane, ChiroTouch, ChiroFusion or ChiroHD for scheduling, notes and billing. Where your software offers an API or online booking, we connect the receptionist to it. Where it does not, we use calendar sync and send a structured intake to your front desk so nothing has to be typed twice.
- HIPAA applies
Chiropractors are health care providers, and practices that bill insurance electronically are HIPAA covered entities. Any vendor that handles patient information on your behalf needs a business associate agreement, so we confirm that for every tool in the chain before going live, and keep recordings and transcripts to what is necessary.
- No clinical advice
The receptionist never tells a caller whether they need care, which treatment fits, or whether symptoms are serious. Red flag symptoms you define are routed to the doctor or to emergency services.
- New patients set the tone
A first call is often the first impression of your practice. We script a warm, unhurried welcome and keep the intake questions short.
- Personal injury documentation
PI cases depend on consistent intake. The receptionist asks the same questions every time and routes the details to whoever manages those cases.
Questions chiropractors ask
Can an AI receptionist book new chiropractic patients?
Yes. It books new patient exams into the slot length you set, collects insurance basics and how they found you, and texts intake forms and directions.
Is an AI receptionist HIPAA compliant for a chiropractic office?
It can be set up to meet HIPAA requirements, but that depends on the vendors involved signing business associate agreements and on how recordings and data are stored. We confirm those pieces for your practice before launch.
Does it work with Jane or ChiroTouch?
We connect to your scheduling software through its API or online booking where available. Otherwise we use calendar sync and send structured intake to your front desk.
Can it handle personal injury intake?
Yes, if you take PI cases. It collects the accident date, carrier and attorney details consistently and routes them to your PI coordinator.
Will it answer questions about treatment?
No. It answers scheduling, pricing and logistics questions, and routes anything clinical to the doctor.
Guides worth reading
All guidesTell us how your calls work today. We'll show you what a custom AI receptionist would handle, and what it shouldn't.